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Policies, Terms and Conditions

 

If you have any questions about the following, give us a call at the number on our Contact Us page.

 

Shipping Policy            

Shipping Time -- Most orders received before 10:00 AM (Pacific Time) will ship the same day, provided the product ordered is in stock. Most orders received after 10:00 AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. If we are unable to ship an order within 10 days we will attempt to contact you at the phone number or email address provided with the order. If we cannot reach you, we reserve the right to cancel your order and return payment the same method in which it was paid.

 

EXCEPTION: Our Raw Food products ship on Monday for orders placed before noon the previous Tuesday.

 

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Dog Style Boutique or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Returns            

We will gladly accept the return of products for 30 days from the date of purchase as long as they are in original condition and include all original packaging and copy of the invoice and/or packing slip. Our return address can be found on our Contact Us page.

 

Credit Cards 

We accept Visa, MasterCard and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed when you place your order.

 

Out-of-Stock Products         

We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for shipment. If an out-of-stock product cannot be obtained and we cannot reach you, we reserve the right to remove the product from your order and ship the remainder of your order.

 

Multiple Product Orders       

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping may be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

 

Order Acceptance Policy     

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Dog Style Boutique reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Copyright and Trademark Notice              

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Dog Style Boutique., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Links      

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

 

Privacy           

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

 

Our secure servers protect your information using advanced encryption techniques and firewall technology.

 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Dog Style Boutique site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

 

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Dog Style Boutique site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

 

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Privacy on Other Web Sites            

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

 

Typographical Errors        

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
 

Other Conditions        

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Dog Style Boutique signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

 

 

January 1,2010